About
At Heirloom Studio, we are passionate about teamwork, collaboration, balance, and creating a positive and welcoming environment to Milwaukee's east side. Our stylist values are detail oriented, like-minded, producing quality over quantity and priding ourselves in making you look and feel your best. At Heirloom Studio, we are committed to providing our clients with high-quality salon products and a great experience. If for any reason you are not completely satisfied with a product purchased at our salon, please review our return policy below: Returns & Exchanges * Time Frame: Products may be returned or exchanged within 14 days of the original purchase date. * Condition: To be eligible for a return or exchange, products must be unused, unopened, and in their original packaging. * Receipt Required: A valid receipt or proof of purchase is required for all returns or exchanges. Non-Returnable Items * Opened or used products * Clearance or final sale items * Gift cards * Personal care items (e.g., brushes, combs, styling tools) due to hygiene concerns * Plants Defective Products If a product is defective or damaged upon purchase, please notify us within 7 days, and we will gladly replace it or offer a refund. How to Return Returns can be made in person at our salon location during normal business hours. Our team will inspect the item and process your return or exchange promptly. Questions? If you have any questions or concerns regarding our return policy, feel free to contact us at HeirloomStudioMKE@gmail.comBusiness Hours
- Monday
- Closed
- Tuesday
- 10 AM - 8 PM
- Wednesday
- 10 AM - 8 PM
- Thursday
- 10 AM - 5 PM
- Friday
- 9 AM - 4 PM
- Saturday
- 9 AM - 3 PM
- Sunday
- Closed
Cancellation Policy
APPOINTMENT & CANCELLATION POLICY
Your appointment is reserved specifically for you, and our policies protect the time set aside for your appointment. 💕
Card on File:
All clients are required to have a valid card on file.
New Clients:
All new clients are required to pay a 50% deposit at the time of booking. The deposit will be applied toward your service total.
Cancellations & Rescheduling:
We require at least 24 hours' notice to cancel or reschedule.
Less than 24 hours' notice may result in a 50% charge of the scheduled service.
No-shows will result in a 50% charge of the scheduled service.